M is under no obligation to provide Mac users with the same product it provides to the Windows users. The cost of Microsoft Office for both Windows and macOS is the same. Office 2021 will be available later this year for both Windows and macOS.Thanks for joining us! You'll get a welcome message in a few moments.at 5:56 am. Microsoft has a new version of Office ready for those who don’t want to pay for a cloud subscription. Its free copies of Word, PowerPoint, Excel, and OneNote might have less features than you'd expect and only run in your browser, but they actually work great and will render. If you've wanted to get Microsoft Office without having to pay anything, and don't need the most advanced features from Office, Office Online is perfect solution for you.Who you purchased from? Microsoft direct or a third party. Here’s the hard information we’ve been able to find.Microsoft 365 is the new name for Office 365. Microsoft Office 2019 is the latest version of the software that is being branded under the name of Office 365.There’s a lot of misleading or out-of-date information on the web, including details from Microsoft itself.What consumer protection or fair trading local laws apply to your purchase.What Microsoft says isn’t always what it doesWhile Microsoft official rules say strictly ‘no refund’ there seems to be some flexibility in practice.If you have recently bought or renewed Microsoft 365, you can ask to cancel and get a refund.That seems to work for purchases/charges in the last 30 days. Why do you want a refund? Is the software not working? Or have you decided not to use it anymore. How long since installation/activation? Is it a one-time purchase or a Microsoft 365 annual plan? Only ask Microsoft for a refund if you bought directly from them.Like a lot of companies and stores, they point to those ‘Terms and Conditions’ (T&C’s) and say all customers are bound to comply. Microsoft’s rules vs the lawMicrosoft policies about cancelling sales and refunds are quite strict. Check your local law to be sure of your rights. “Most consumer law makes NO distinction between physical or digital goods. Our advice is to ask to cancel and refund as soon as you realise there’s a wrong charge,See Microsoft 365 subscription refunds – the real rules Microsoft 365 refundsMicrosoft’s policy for Microsoft 365 refunds is stated here.” Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books are not returnable unless the offer or applicable law states that you’re eligible for a refund.
Is It Possible To Have Microsoft Office Free Copies Of![]() Store credit is an option you can choose to accept, but don’t have to. Check local laws because often they’ll require stores to refund in the same way you paid (cash, credit card etc.). That’s OK if you know you’ll fully use that credit soon. This is a situation where consumer laws can be useful because there’s often a provision for refunds when the product isn’t suitable or ‘fit for purpose’.If you’ve chosen the wrong product (maybe Windows vs Mac or one-time vs subscription) and NOT activated the product, you should be able to arrange an exchange.With all the Office options out there, it’s understandable that people get confused about the newer subscription option and the more familiar one-time or perpetual licence choice.Sometimes stores will insist on giving you a voucher or credit for future purchases. Local consumer laws override any Microsoft rules and their ‘sole discretion’ The company cannot legally refuse a refund if the customer has a lawful request.If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.Microsoft may decide to give a refund to retain customer goodwill and avoid a public complaint. Office-Watch.com has long recommended against automatic renewal of Office 365 plans.No refunds will be given for any charges more than 90 days old.Again, depending on local law, but 90 days should be enough time.We reserve the right to issue refunds or credits at our sole discretion.FALSE. Complain right away if that happens. Your purchase might not be as ‘final’ or ‘non-refundable’ as Microsoft pretends.If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge.If your Office 365 plan has been renewed against your wishes, keep this in mind. See Microsoft 365 subscription refunds – the real rules for a breakdown of the written rules vs practice.Here’s the Refund Policy text broken down into a more readable form with our comments.Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable.The first part is important, know your rights under local law. Statements from Microsoft staff, are sometimes wrong and don’t count.Microsoft’s refund policy is buried in their Services Agreement, the Payment Terms section. Best ocaml text editor for macBut Microsoft also says ….The top ranked result for ‘Office 365 refund’ on Google in 2019 is wrong and not from Microsoft. Many similar T&C’s either hide or skip those references. Know your consumer rights, not just for dealing with Microsoft but any other retailer.Kudos to Microsoft for repeatedly making reference to local laws and statutory rights. The company they work for should be listed in the “I work at” field in their profile.” Cancel Office 365 auto renewalWhen customers ask about Office 365 refunds, a common Microsoft response is to talk about cancelling Office 365 automatic renewal.That’s “closing the gate after the horse has bolted” and might help for the future but doesn’t help with the immediate problem. According to Microsoft, ‘Contingent Staff’ are not Microsoft employees and don’t speak for the company.Microsoft Contingent Staff : “They are not Microsoft Employees and do not speak for or officially represent Microsoft. For over four years the information hasn’t been removed or corrected by Microsoft.That statement comes from a “ Microsoft contingent staff, Moderator ” which sounds official but it’s not. Part refunds are possible on Business plans, Microsoft 365 subscription refunds – the real rules explains where the idea of part-refunds came from.If you’re trying to get a refund of an unused Office 365 plan, it’s worth quoting this paragraph. There are no partial or pro-rata refunds on Microsoft 365 Consumer plans.
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